What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
All orders ship within 1 to 2 business days.

For more info, please email us at customercare@jooryllc.com.

I am not in love with my order, can it be returned? What if there is an issue?
If you are not 100% satisfied with your purchase, you can return the item and get a full refund or exchange the item for another product within 30 days, whether it is the same or not. ... Any product you return must be in the same condition in which you received it and in its original packaging.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at customercare@jooryllc.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to customercare@jooryllc.comย and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.